Boy, I wish that word worked. Today I had cause to email O2, the local Telefonica outpost, to have them disassociate my phone from the Cloud hotspot network, to which I get a subscription with my contract. This is so that I can associate my new Desire Z instead. I explained that I can connect to the AP, but when I enter my phone number to associate it is refused.

Their considered response to this request was as follows:

“As you’re using a Palm Pre, I’d request you to switch on Palm Pre by following the steps provided below…”

Of course, I’m so silly I forgot to switch the phone on!

Any suggestions for a UK SIM-only provider with a clue (and optionally including free use of Cloud hotspots)?


  1. Jon says:

    My strategy is to stick with a supplier until I have a reason to contact them and the wheels fall off, then switch. The advantage of doing that is securing a “new customer” discount and quidco (or whatever) cashback each time.

  2. Lucas says:

    AAISP (http://aaisp.net.uk/telecoms-mobile.html) have some very interesting features and are XKCD/806-compliant (http://revk.www.me.uk/2010/10/xkcd806-compliance.html).

  3. Neil McGovern says:

    To reset the MAC address with The Cloud Simply text the word ‘WIFI’ to 2121. For BT Openzone, there’s a webpage… https://www.o2.co.uk/apps/help/help?qid=29&q1=26

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